Everyone was friendly and helpful.

Always pleased with the service at MMG Volvo.

Great customer service! Will be back!

This was a very easy car buying experience. Hudson, my sales person, was very knowledgeable about the car and did a thorough job of explaining everything. I highly recommend Mansfield Motor Group.

Excellent work. Very friendly folks. Highly recommend.

Joshua took great care of us and service was excellent.

I scheduled an oil change and tire rotation on line for 9am. I had my vehicle at MMG at 8:15am. I was given an estimate of 1.5 hours for the work. I utilized the shuttle to work. At 2pm I still had not heard anything. I called to check in. I was told I had double booked and there were, "walk ins." The shuttle took me back to MMG at 4pm. My vehicle was not done. The work was completed at 5:30pm. I feel if there is limited staff, the schedule should be adjusted accordingly.

The work I asked for was done as requested. I also asked for normal routine maintenance while the car was on site. It is a 4 hr drive round trip for me to have service done at MMG. I want to get the most out of each trip. I am not convinced that my 90,000 mile service was done. I do not see it on my invoice. I asked the cashier specifically if it was done when she took my payment over the phone. She assured me it was and that my tires were rotated. I picked my car up after hours so I wasn’t able to talk to anyone. I don’t think it was done.

Great service, responsive, and timely. Was able to schedule in at a reasonable or less than competitor's cost while receiving some great personable, while professional, service. A bonus is checking out all the Shelbys and viewing the vintage photos of Mansfield in the Waiting Room (especially that Leland photo)! Great visit!

Leo took excellent care of me. Thank you

Great, timely service today!

In and out. Quick service and great customer care.

I absolutely hate car shopping. Jake DeHaan at Volvo Cars Mansfield made the experience easy! It was nice to walk away with my dream car yet not with a feeling that I had been pressured to make the purchase! Thank you, Volvo Cars Mansfield!

The service was fast and well done with a complete report of the services performed. The car was washed before returning it.

My visit for service went very well. I felt like they were genuinely interrested in my car and making me happy.

Great people

Don in Collision and Spencer in Service are very good to work with. Very knowledgeable, professional and we are always pleased with the quality of work and attention to detail especially in customer service. Volvo takes care of their customers. We highly recommend Mansfield Motor Group for your next auto body repair, routine mileage maintenance or new tires. Best, The Gribbles Mansfield, Ohio

We live out in the country so we are used to driving a lot, and I don’t mind driving a little further for great service. I got my Volvo from Dublin but MMG is closer. I set up an appointment to get a software update. It was late in the afternoon, and I had my two teens with me. I was met by Dave who was a breath of fresh air to deal with all around. He smiled, and was happy—unfortunately, I’ve not seen that in a while. He was genuinely interested in my concerns, and explained how he can go about fixing and even offered a free car wash with a wipe down. For late in the evening, he was in a great mood and I can tell he genuinely loves what he does. I asked how long it will be b/c I had hungry teens with me, to which he offered Bill’s services. Bill came around with a courtesy vehicle and said he can take us anywhere we want while we wait and then just give him a call and he’ll pick us up. I expected us to get into a “used” vehicle thinking they prob cart a lot of people around but no, I got in a clean, comfortable and state of the art van—there wasn’t even a smudge on the window. I was so impressed by Bill. He was friendly, professional and very courteous. Took us to dinner and then gave me his cell to call and get picked up afterwards. Afterwards, we sat in the waiting room and chatted some more. While in there, Dave popped in and kept me updated on the status of my vehicle several times and gave me the greatest gift of letting me know I’m not going to incur costs because it’s all still covered under warranty—he was just as happy as I was. I didn’t feel like I was at a dealership, I felt valued and taken care of. My first thought was, I have driven so far to get really great service—never realizing how close it was to me all along. After my vehicle got done, Dave had me check things out. I wasn’t sure about a couple things so he grabbed Heather who knew all about it. She worked with us until way after closing to try and resolve a couple issues—I felt horrible about keeping her so long but she never sounded annoyed or irritated with us. Dave kept checking back and making sure things were moving forward. Overall, the team was phenomenal. I can tell this is the place I want to come for all my service needs and when it’s time to purchase our next family vehicle. I want to thank MMG for hiring individuals like Dave, Bill and Heather who love what they do and go out of their way to deliver exceptional service to every customer they interact with. Thank you, I would drive 2 hours to receive service like this, so glad I don’t have to. Sincerely, Ida S.... a customer for life.

I bought a wholesale unit from MMG from the back lot when I arrive there the tire was completely down to the rim. I wasn't expecting much because I bought it as is as it was a dealer wholesale trade but I called the service department Spencer acted extremely quickly and prompt. Got the tire fixed no charge on the road I go. Please give this man a pat-on-the-back he is a exceptional individual and gives The rare breed of a service advisor a very high grade in my book. Great job MMG!!!!

Friendly staff

Very helpful service staff

Love this place.. the service department is great!! Gavin works hard and is a great service advisor.